Conference Agenda

Additional information regarding the Certification Program can be found on that page. Please note, the conference agenda is subject to change.

  • Monday, September 18
  • Tuesday, September 19
  • Wednesday, September 20
  • Thursday, September 21

CQ Certification Course

CQ Certification Refresher

Completion of CQ Certification for new CQ participants

(CQ Certification Program)

CQ Center Q&A Help Desk

(CQ Certification Program)

Conference registration

Welcome and Logistics

Opening Remarks

Sharon Gai

Sharon Gai - TEDx Speaker and Cultural Fluidity Expert

Addressing Culture Clashes in California and Beyond

Disparities in Healthcare Equity

Announcements – CQ Culture Quiz Room

Cocktail Reception

Welcome Announcements

Dr. David Livermore

Dr. David Livermore - CQC Founder and Author

Keynote – The Future of Cultural Intelligence: Trends, Ethical Considerations, and Innovative Solutions

Phil Edwards

Phil Edwards - Chief Engagement Officer - Shepherd Community Center

CQ and Inclusion – A Better DEIB Strategy

The CQ Assessment & How It Complements Other Measurement Tools

Lunch and Time for CQ Culture Quiz Room

CQ and Team Innovation

Right Way, Wrong Way, or Just a Different Way?

An interactive activity on CQ Knowledge and Cultural Values

Isaac Rocha

Isaac Rocha - Panelist

How CQ can fit into existing training objectives

Welcome and Announcements

The ROI of CQ

The Case for CQ

Dr. Linn Van Dyne

Dr. Linn Van Dyne - CQC Founder & CEO

What Has the CQ Center Been Up To?

Lunch

Concurrent CQ Tools Breakout Sessions

  1. Debriefing CQ Center’s New Feedback Reports
  2. Mapping the Cultural Values of Your Team – role play of a group Cultural Values mapping debrief

When Good People Make Bad Decisions

Cultural faux pas, microaggressions, and their impact on individuals and relationships

Your CQ Questions Answered

Culture Quiz Room Debrief and Contest Winners

Conference Wrap-up and Thank You