Conference Agenda
Additional information regarding the Certification Program can be found on that page. Please note, the conference agenda is subject to change.
- Monday, September 18
- Tuesday, September 19
- Wednesday, September 20
- Thursday, September 21
CQ Certification Course
- 9:00am - 5:00pm
- Brixby Room
CQ Certification Refresher
- 1:00pm - 5:00pm
- Brixby Room
Completion of CQ Certification for new CQ participants
(CQ Certification Program)
- 9:00am - 12:00pm
- Brixby Room
CQ Center Q&A Help Desk
(CQ Certification Program)
- 9:00am - 11:00am
- Brixby Room
Conference registration
- 11:00am - 1:00pm
- Brixby Room
Welcome and Logistics
- 1:30pm - 2:00pm
- Brixby Room
Opening Remarks
- 2:00pm - 2:30pm
- Brixby Room
Sharon Gai - TEDx Speaker and Cultural Fluidity Expert
Addressing Culture Clashes in California and Beyond
- 2:30pm - 3:30pm
- Brixby Room
Disparities in Healthcare Equity
- 3:45pm - 4:30pm
- Brixby Room
Announcements – CQ Culture Quiz Room
- 4:30pm - 4:45pm
- Brixby Room
Cocktail Reception
- 5:00pm - 6:30pm
- Brixby Room
Welcome Announcements
- 9:00am - 9:30am
- Brixby Room
Dr. David Livermore - CQC Founder and Author
Keynote – The Future of Cultural Intelligence: Trends, Ethical Considerations, and Innovative Solutions
- 9:30am - 10:30am
- Brixby Room
Phil Edwards - Chief Engagement Officer - Shepherd Community Center
CQ and Inclusion – A Better DEIB Strategy
- 10:30am - 11:15am
- Brixby Room
The CQ Assessment & How It Complements Other Measurement Tools
- 11:30am - 12:30pm
- Brixby Room
Lunch and Time for CQ Culture Quiz Room
- 12:30pm - 2:00pm
- Brixby Room
CQ and Team Innovation
- 2:00pm - 3:00pm
- Brixby Room
Right Way, Wrong Way, or Just a Different Way?
An interactive activity on CQ Knowledge and Cultural Values
- 3:00pm - 4:00pm
- Brixby Room
Isaac Rocha - Panelist
How CQ can fit into existing training objectives
- 4:15pm - 5:00pm
- Brixby Room
Welcome and Announcements
- 09:00am - 9:30am
- Brixby Room
The ROI of CQ
- 09:30am - 10:00am
- Brixby Room
The Case for CQ
- 10:00am - 11:00am
- Brixby Room
Dr. Linn Van Dyne - CQC Founder & CEO
What Has the CQ Center Been Up To?
- 11:15am - 12:00pm
- Brixby Room
Lunch
- 12:00pm - 1:30pm
- Brixby Room
Concurrent CQ Tools Breakout Sessions
- Debriefing CQ Center’s New Feedback Reports
- Mapping the Cultural Values of Your Team – role play of a group Cultural Values mapping debrief
- 1:30pm - 2:30pm
- Brixby Room
When Good People Make Bad Decisions
Cultural faux pas, microaggressions, and their impact on individuals and relationships
- 2:30pm - 3:15pm
- Brixby Room
Your CQ Questions Answered
- 3:30pm - 4:15pm
- Brixby Room
Culture Quiz Room Debrief and Contest Winners
- 4:15pm - 4:45pm
- Brixby Room
Conference Wrap-up and Thank You
- 4:45pm - 5:00pm
- Brixby Room